Why do I have to pay a monthly fee even after my apartment is rented?
At Keystone, we pride ourselves in the ability to meet all of your property management needs. Our inclusive property management package allows us to handle the entire administration of your rental, from marketing your property and screening qualified applicants, to handling rent collections and maintenance, keeping detailed records, and responding to tenant concerns. When you choose Keystone, you can rest assured that we are working hard to make your rental property work for you.
If you prefer to handle the day-to-day administration of your rental on your own, our “lease-for-one” may be the right choice for you. Our team will market your property, screen qualified applicants, and provide you with a completed rental packet, for one low cost.
If my rental needs maintenance, will Keystone complete the work?
When you list your rental with us, we will ask you how you prefer we handle any maintenance issues that may arise.
Typically, we will handle all minor maintenance concerns (under $200) right away, and bill the property owner (or deduct it from that month’s rent before distributing it into their account). For larger maintenance concerns, it is our policy to contact the property owner and gather estimates, as needed, before making any repairs, unless instructed otherwise.
What if my tenant is breaking the terms of the lease?
We keep detailed records on all of our listings. All infractions, including the late payment of rent(s), are documented and taken seriously. We strictly enforce all aspects of the lease agreement and are prepared to assist in the eviction process if necessary.
